Can I use a tax expert located in my state?

by TurboTax •   39
Updated February 3, 2026 1:34 PM

With Full Service, you choose how you want to work. We prioritize matching you with a tax expert local to your state who understands your specific tax laws.

Flexible Support Options

  • Work with a Local Expert: If you live in San Jose, we’ll aim to match you with a pro located in California.

  • In-Office Appointments: For those who prefer a face-to-face experience, you can visit a local TurboTax store or Expert office to meet with an expert in person.

  • Expertise Across All 50 States: If a local expert isn’t available, we will always match you with the best expert for your specific tax situation.

How It Works

  • Tell us about your taxes: Answer a few questions about your income and life events.

  • Get matched: We’ll pair you with an expert who has the right experience and is local to your state whenever possible.

  • File your way: Connect securely via chat or voice, over video, or at a nearby office.

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