How do I amend my 2023 federal and state tax returns to correct my taxable wages?

by TurboTax•3• Updated 1 week ago

Some TurboTax customers reported an amount from their W-2 in Box 12 under Code H, in error, and underpaid their federal and state tax liability.

If we notified you, we recommend you review your W-2s and, if needed, amend your federal and state tax returns as soon as possible to avoid additional penalties and interest on the unpaid balance.

Please select your version of TurboTax below and follow the instructions.

TurboTax Online

Write down the original refund or balance due amount(s) for your Federal and State income taxes. We recommend you check the paper/PDF copy of your return(s), or your banking records to verify the correct amount.
Log in to the TurboTax account where you prepared your 2023 return.
In Tax Home, scroll down to Your tax returns & documents, and choose 2023. If you have not already done so, we recommend that you print a copy of your original 2023 tax return for your records by selecting Download/print return (PDF).
Select Amend (change) return and then select Amend Using TurboTax Online.
On the OK, let’s get a kickstart on your 2023 amended return screen, choose TurboTax sent me an email, then Continue.
On the What did we contact you about? screen, choose Something else then Continue.
On the Tell us which 2023 return(s) you want to amend screen, choose 2023 Federal return and 2023 Oregon return. Then select Continue.
On the Here’s the info for your amended federal return screen, go to the Wages & Income section and select Start next to Job (W-2).
On the Your W-2 Summary screen, select Complete and then Edit for the first W-2 listed.
On the Ok, let’s update the info we have for you and your employer screen, select Continue.
On the Now let’s update the rest screen, scroll down to the Box 12a - 12d section and compare the H-Elective deferrals entry with the hard copy of the W-2.
1. If the entry is correct, return to step 9 to review the next W-2.
  NOTE: If all W-2s are correct, you do not need to amend your returns and can stop here. No further action is required.
2. If the entry is incorrect, you do need to amend your return. Continue with step 12.

Select the Trash Can icon next to the H-Elective deferrals entry. Then select Continue.
On the Let’s check for uncommon situations screen, select Continue.
On the Your W-2 summary screen, repeat steps 9 through 11 for each W-2 listed to determine if there are any additional W-2s with box 12 H-Elective deferrals reported. Once all W-2s have been reviewed, select Done.
On the Here’s the info for your amended federal return screen, scroll down to the bottom and select Done.
On the Tell us why you’re amending your return screen, enter “TO CORRECT TAXABLE WAGES”. Then Continue.
On the Let’s confirm your mailing address screen, confirm your mailing address. Then Continue.
On the Do you want to designate $3 to a presidential campaign fund? screen, select your answer and then Continue.
On the Do any of these less common situations apply to you? Screen, select None of these apply to me, then Continue.
On the Let’s get your state taxes done right screen, select Continue.
On the Let’s amend your state taxes screen select Amend next to Oregon.
On the Let’s Amend Your Oregon Return screen, select Yes, let’s amend and get it done (Recommended). Then Continue.
On the Additional Information screen, select Continue.
On the About Your Oregon Amended Return screen, enter “TO CORRECT TAXABLE WAGES”. Then Continue.
On the Confirm Your Previous Oregon Refund or Tax Paid screen, using the amounts from step 1, verify the refund received or Oregon payments. Make any necessary corrections, then select Continue.
On the Let’s Make Sure You’re Ready to Review screen, select Yes, I’ve entered everything and let’s review. Then Continue.
On the Your Oregon taxes are ready for us to check screen, select Let’s check it over.
On the Smart Check Results screen, select Continue.
On the Let’s amend your state taxes screen, select Continue.
On the Let’s get your return ready to file screen, select Check my return.
On the Just about ready to file. But first…screen, select Continue.
On the Let’s take care of these details now screen, select Review.
On the Here are the results of our final review screen, select Fix Oregon Return.
On the We Won’t Be Able to E-file Your Return screen, select Continue.
On the Let’s take care of these details now screen, select Continue.
On the We still have a couple of details to button up screen, select Continue. Then Skip recap.
On the Time to put it all together for one last look screen, select Continue
Continue through the screens and follow the instructions to efile your Federal return.
For the state return follow the TurboTax instructions to print, sign, date and mail the amended resident return. The mailing address and balance due amount are included on the File by Mail Instructions for your 2023 Oregon Amended Tax Return.
NOTE. Be sure to Print and Save the Federal and State amended returns for your records.

TurboTax CD/Download

Write down the original refund or balance due amount(s) for your Federal and State income taxes. We recommend you check the paper/PDF copy of your return(s), or your banking records to verify the correct amount.
Launch TurboTax and open your 2023 return.
Before you make any changes, select File and Save As... then add Amended 2023 return to the file name to preserve your original return.
Select Online and Check for Updates. Allow the program to update if any are available.
Select the Federal Taxes tab, (Personal tab if you’re using Home & Business), and then select Other Tax Situations. You may be asked to answer a few preliminary questions before you see a list of categories. Scroll down to Other Tax Forms select Start next to Amend a Return.
On the We’ll help you change (amend) your return screen, select Continue.
On the Did you already file your return? screen, select Yes, I’ve already filed my return. Then select I was contacted by TurboTax and told I may need to amend for some other reason. Then select Continue. The refund meters will reset to -0-. This is normal.
On the What do you need to change on your return? screen, select Update next to W-2.
On the Your W-2s screen, select Review under the W-2.
On the Ok, let’s update the info we have for you and your employer screen, select Continue.
On the Now let’s update the rest screen, scroll down to the Box 12a - 12d section and compare the H-Elective deferrals entry with the hard copy of the W-2.
1. If the entry is correct, return to step 9 to review the next W-2.
  NOTE: If all W-2s are correct, you do not need to amend your returns and can stop here. No further action is required.
2. If the entry is incorrect, you do need to amend your return. Continue with step 12.

Select the Trash Can icon next to the H-Elective deferrals entry. Then select Continue.
On the Let’s check for uncommon situations screen, select Continue.
On the Your W-2s screen, repeat steps 9 through 11 for each W-2 listed to determine if there are any additional W-2s with box 12 H-Elective deferrals reported. Once all W-2s have been reviewed, select Done for now.
On the Do you need to change anything else? screen, scroll down to the bottom and select Update next to State return.
On the Let’s work on your state return screen, select Continue.
On the Your State Returns screen, select Edit next to Oregon.
On the Let’s Amend Your Oregon Return screen, select Yes, let’s amend and get it done (Recommended). Then Continue.
On the Additional Information screen, select Continue.
On the About Your Oregon Amended Return screen, enter “TO CORRECT TAXABLE WAGES”. Then Continue.
On the Confirm Your Previous Oregon Refund or Tax Paid screen, using the amounts from step 1, verify the refund received or Oregon payments. Make any necessary corrections, then select Continue.
On the Let’s Make Sure You’re Ready to Review screen, select Yes, I’ve entered everything and let’s review. Then Continue.
On the Your Oregon taxes are ready for us to check screen, scroll down to the bottom and select Let’s check it over.
On the Check This Entry screen, make any corrections needed and select Continue.
On the We Won’t Be Able to E-file Your Return screen, select Continue.
On the Review Your Return screen, select Continue.
On the Run State Review Again screen, select Done With Review.
On the You’re Done with 2023 Oregon screen, select Done With States.
On the Let’s make sure your taxes are correct screen, select Continue.
On the Let’s Check These Entries screen, select Check Entries. Make any corrections needed until you reach Form 1040-X: Explanation of Changes screen. Enter “TO CORRECT TAXABLE WAGES”. Then Continue.
On the We Won’t Be Able to E-file Your Return screen, select Continue.
On the Run Smart Check Again screen, select Done.
On the Your Amended Return Summary screen, review the changes and select Continue.
On the You’re Done! Print and Mail Your Returns screen, follow the instructions to print and save the amended returns. To electronically file the amended Federal return, follow the instructions at the bottom of the screen and click on the File tab to continue.
For the state return follow the TurboTax instructions to print, sign, date and mail the amended resident return. The mailing address and balance due amount are included on the File by Mail Instructions for your 2023 Oregon Amended Tax Return.
NOTE. Be sure to Print and Save the amended returns for your records.

If you have questions, call 844-333-2161 (Monday–Friday, 5 AM to 5 PM PT) to speak with a specialist. Mention 2023 W-2 Import so they know what you’re calling about.