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cgranlun
New Member

Charged for e-filing state return. Not mentioned when I purchased federal and state prep online access.?Misleading and overpriced!

 
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3 Replies
Kat
Level 15
Level 15

Charged for e-filing state return. Not mentioned when I purchased federal and state prep online access.?Misleading and overpriced!

There is no additional charge in TurboTax Online to e-file either a federal or state return.  Any charges you see are likely for the federal and state tax preparation programs, which apply whether a return is e-filed or mailed.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
cgranlun
New Member

Charged for e-filing state return. Not mentioned when I purchased federal and state prep online access.?Misleading and overpriced!

Answer is correct, no charge for e-filing. But, I was charged a second time for state package.  Customer service was able to quickly refund error.
Kat
Level 15
Level 15

Charged for e-filing state return. Not mentioned when I purchased federal and state prep online access.?Misleading and overpriced!

Great!  Thanks for posting back, @cgranlun.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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