turbotax icon
turbotax icon
turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I printed my return but have not mailed it. I need to change it but the program will not let me in, only gives me an option to download the pdf. Please help!

I thought I was done with my return, first went to e-file and the IRS rejected it.  I was then able to print the return, so I did but when I reviewed it I found errors that I need to correct.  Now the program will not let me back in to correct - it will only let me download and print the pdf.  this is very frustrating ! I paid for a program that now I cannot us. 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I printed my return but have not mailed it. I need to change it but the program will not let me in, only gives me an option to download the pdf. Please help!

Here is the trick ... log in and scroll down and click on ADD A STATE to unlock the archived return and make changes ...

View solution in original post

1 Reply

I printed my return but have not mailed it. I need to change it but the program will not let me in, only gives me an option to download the pdf. Please help!

Here is the trick ... log in and scroll down and click on ADD A STATE to unlock the archived return and make changes ...

Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies