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neu-ham
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Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

 
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Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

Unless you filed for extension back in 2016, it is too late now to file for a Federal refund for 2015.

State may be different.

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7 Replies

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

Unless you filed for extension back in 2016, it is too late now to file for a Federal refund for 2015.

State may be different.

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

Good point.   I  forgot about yesterday's deadline in regards to the 3-year statute of limitations for Federal refunds.

In any case, I left a workaround on the user's problem in my answer.

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

The bank info won't print on the paper copy anyway, so OP would have to manually mark it with a pen and file by mail.

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

It does for me in a quick test of 2015 software after entering it in Forms Mode on the Federal Information Worksheet (Part V) and putting a checkmark for direct deposit.   The numbers show on the Form 1040.   

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

Interesting.

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

If I remove the checkmark for "direct deposit", however, it prints XXXXXX's.

Finally got home edition 2015 up and running. Now can't get past the how to receive my refund page. If I even put the cursor over the bank deposit check box it freezes!

Are you using the version for Mac?     This is a known issue with a workaround.   It is likely due to your current OS X software version being higher than the one that the 2015 product was written for.    At least it is an issue in the 2016 product, so you can try this workaround to see if it helps.

This can be corrected in Forms Mode.

See if this answer (which is actually in regards to 2016 product) will help.   If not, I'll ask a Mac helper to assist you.

https://ttlc.intuit.com/questions/4151245-i-get-to-the-part-where-it-asks-how-i-would-like-to-receiv...


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