Can't update iOS on my mac so I can't install the download version of Turbotax I purchased on Amazon. Can I return and refund the product?

[pupechokuo]

I couldn't upgrade my iOS on mac so I couldn't install the Download version of Turbotax successfully. Meaning that, I didn't use the software to file my tax. Can I get a refund on this product?

[Cindy0H]

You can request a refund:

https://support.turbotax.intuit.com/forms/refund-request.jsp