Why am being charged for premier service that I did not request? How do I fix that?

[PatrickL]

Looks like your upgrade into premier, or had to upgrade based on your specific tax situation. 

Related Information:

·       Can I downgrade to a lower-priced version of TurboTax Online?

·       Is TurboTax Free Edition right for me?

·       Why am I being charged for TurboTax Free Edition?

·       How do I review my fees in TurboTax Online?

·       What is the Premium Services bundle?

[scottsmith20]

I was charged for deluxe even though I only wanted free services !!!

 no recourse was available !

[LindseyLO]

Assistance with removing these fees if you have not already filed has been provided by clicking here. 

[scottsmith20]

so something that's happened cannot be undone? is that your ridiculous contention ?

Try a response that is not nonsensical  !!

[linsyyloo]

I noticed they have the option to switch to free mode in "tax tools" it says "switch to free version". I had started on free version and it automatically upgraded me for some reason as well.

[ee-ea]

@linsyyloo 

What is not listed as free is not free!

Meet the qualifications and it is free.

https://turbotax.intuit.com/modals/simple-tax-return/

if you do not try elsewhere

https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

If you do

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

[Spencert]

THANK YOU!! 

They automatically charged me for Premium at $129, but switching to "Free Version" caused me to only have to be upgraded to "Deluxe" for $69. 

What a sneaky thing to do, and I'm sure I have just paid for it in past years.