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Butterfly1
Returning Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

My Federal Return is rejected by Turbotax, and I believe it is because of Form 2210 Turbotax Software Bug!. Please see attached screen shot below. Also Error Check did not specific any errors.  

Reason for Rejection: "F2210-003 - If Form 2210, Part II, Line A checkbox 'WaiverOfEntirePenaltyInd' is checked, then [WaiverExplanationStatement] must be attached to Form 2210"

But the above message is wrong. Clearly Part II Section A has the Waiver Explanation Statement as "85% Waiver"

Frustrating why turbotax is not testing this before releasing! Ridiculous! This is the third issue i am facing.  

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18 Replies
jliao9287
New Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

same here - they just rejected my federal tax filing. good job turbotax
Butterfly1
Returning Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

We should ask for refund of the money paid for turbotax. It is ridiculous to have so many bugs.
ghegewald
Returning Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

Me too!  Not happy.
kweaver
New Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

I did what was suggested by clicking the Explain button under box B of Part 2.  I wrote "85% waiver" as the explanation and transmitted the return again.  I received the same rejection.  My list of forms shows the explanation under Form 2210.  I guess I will have to wait for TT to fix this.
timhingst
Returning Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

What is wrong turbo, same problem as above, please find solution or refund
kweaver
New Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

Both Box A and Box D are checked on my return.  Both of them result in no underpayment penalty.  However, I cannot uncheck either one.  I do not know if having both boxes checked is causing the return to be rejected.  Help TT.

Federal return rejected because of Form 2210 Turbotax Software Bug!

Same issue here.  In a related post from aloksukhwani, TT claims they will have it fixed on 2/22.
KristinaK
Employee Tax Expert

Federal return rejected because of Form 2210 Turbotax Software Bug!

See if any of these steps will help:

1) Open your return - Click on Federal - Click on Other Tax Situations - Under Additional Tax Payments choose Underpayment Penalties - Answer the on-screen questions related to Underpayment Penalties. If you waive part of the penalty be sure to enter an explanation. If you there is no penalty, write in: "There is no penalty to be calculated".

2) When you get to the screen that says Possible Penalty Exceptions (It doesn't show up for all situations, so you might not actually see that, and therefore, this option will not apply to you), say No and on the next screen enter 2017 tax liability as zero.

3) Print and mail your return.

Here is some more info:
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/7191977">https://ttlc.intuit.com/replies/7191977</a>
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Butterfly1
Returning Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

I have a refund, why should I fill-up Underpayment section. Doesn't make sense
KristinaK
Employee Tax Expert

Federal return rejected because of Form 2210 Turbotax Software Bug!

Agreed. You shouldn't. But this issue requires a fix. And while we are waiting for the fix, the above steps work for some. Another solution that also worked for some was deleting transfer from prior 2017 and redoing the return. Meaning, clear and start over. It's a fairly drastic step and I wouldn't recommend it myself. The fix should be coming out. Just not sure on the date yet.
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Federal return rejected because of Form 2210 Turbotax Software Bug!

This is ridiculous, TT needs to issue a statement about a fix  NOW
jc8871
New Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

Why should I have to file by mail if I paid for filing online for both state + federal! I want my money back if I have to file by mail, this is such a hassle!
timhingst
Returning Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

Yes!  I've spent a lot of time trying to figure this out, TT could of at least refunded our money AND informed of the this disaster.
shifflet
New Member

Federal return rejected because of Form 2210 Turbotax Software Bug!

TT you shot yourself in the foot with this online version. My return has been rejected 3 times with no way to fix the 2210 bug. We need a refund or update the site immediately so we can e-file.
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