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macmyers
New Member

TurboTax never loads, I login successfully, then all I see is a screen saying "Creating an experience that’s all about you ..." It never goes past that screen.

 
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stevee
New Member

TurboTax never loads, I login successfully, then all I see is a screen saying "Creating an experience that’s all about you ..." It never goes past that screen.

Had the same problem earlier today as apparently are a lot of other people. Support confirmed it is a known website problem and she hoped it would be resolved by tonight or tomorrow. Now I can blame my procrastination on Turbotax!

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1 Reply
stevee
New Member

TurboTax never loads, I login successfully, then all I see is a screen saying "Creating an experience that’s all about you ..." It never goes past that screen.

Had the same problem earlier today as apparently are a lot of other people. Support confirmed it is a known website problem and she hoped it would be resolved by tonight or tomorrow. Now I can blame my procrastination on Turbotax!

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