Why is it trying to charge me for the state I want it all to be taken out of my federal?

Answer

  • Log into TurboTax Online and click the Take Me To My Return button in the middle of the screen.  
  • Click File on the left-hand menu. 
  • Click Start to review your order.  
  • If you scroll to the bottom, you will see a Payment Options button. Click that button. 
  • You can then choose the Pay with federal refund button.

There are situations that prevent you from deducting TurboTax fees from your refund.  See those below:  

There are several situations where you won't be able to use the Refund Processing Service, including:

  • You're filing a paper return.
  • You don't have a federal refund.
  • Your federal refund isn't enough to cover the fees.
  • You're filing with a foreign address.
  • Form 8888 is in your return.
  • You already used the service when you initially e-filed your federal return.

GEN12631

Was this answer helpful? Yes No
Default user avatars original
TurboTax Product Support

No answers have been posted

More Actions

People come to TurboTax AnswerXchange for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach:

Do you still have a question?

Ask your question to the community. Most questions get a response in about a day.

Post your question to the community
Default