Why is it trying to charge me for the state I want it all to be taken out of my federal?


  • Log into TurboTax Online and click the Take Me To My Return button in the middle of the screen.  
  • Click File on the left-hand menu. 
  • Click Start to review your order.  
  • If you scroll to the bottom, you will see a Payment Options button. Click that button. 
  • You can then choose the Pay with federal refund button.

There are situations that prevent you from deducting TurboTax fees from your refund.  See those below:  

There are several situations where you won't be able to use the Refund Processing Service, including:

  • You're filing a paper return.
  • You don't have a federal refund.
  • Your federal refund isn't enough to cover the fees.
  • You're filing with a foreign address.
  • Form 8888 is in your return.
  • You already used the service when you initially e-filed your federal return.
  • You already filed your federal return and are now only filing your state return.


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