I never received last year's refund.

Answer

If you have not received your refund reach out the IRS so that they can track it down. Contact the IRS at 1-800-829-1040 M–F, 7:00 a.m.–7:00 p.m., local time.

If you're looking for your federal (IRS) refund, go here instead.

To track your state refund
Each state handles its own refunds. Select yours below for refund tracking instructions.

  • Keep in mind that most dates are estimates and refunds can be delayed for many reasons. If you're concerned, please contact your state department of revenue at the links given.
  • State tax webpages may be slow to respond during tax season. If a link appears not to be working, try again during off-hours.

My state wants me to input the exact amount of my refund in whole dollars

In order to help establish your identity, many states will ask for the exact amount of your expected refund in whole dollars. Here's how to find it in your version of TurboTax:

TurboTax Online

  1. Sign in to TurboTax.
  2. Select Take Me to My Return on the main screen. 
  3. At the top of the screen, you'll see Federal Refund and State Refund with the status underneath.

TurboTax Mobile

  1. Sign in to the TurboTax mobile app.
  2. On the Welcome home screen, tap Tax Home.
  3. Locate your state refund amount (you may need to scroll down).

TurboTax CD/Download

Open your return in the TurboTax program, and you'll see your state refund amount at the top.

My state shows no record of my tax return

If you e-filed, but your state website shows no record of your state return, you may not have actually transmitted it. Log into your TurboTax account and make sure your Tax Home page says Filed, and your Return Status says Accepted.  If it says Started instead, go here.

 

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