turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Event: Ask the Experts about your refund > RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

spofford
New Member

How do I access 2016 return if TurboTax advised windows vista would no longer be supported after filing I got windows 10 computer but no longer have my old computer

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

How do I access 2016 return if TurboTax advised windows vista would no longer be supported after filing I got windows 10 computer but no longer have my old computer

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

The tax data files and any saved PDF's will be located in Documents and in the TurboTax folder.  If you did not make back-ups of the TurboTax folder or the tax data then it is gone.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

View solution in original post

3 Replies

How do I access 2016 return if TurboTax advised windows vista would no longer be supported after filing I got windows 10 computer but no longer have my old computer

It is the new programs that won't run on Vista, not the old ones. Only the 2016 program can open a 2016 return. The old programs will run on Windows 10.

How do I access 2016 return if TurboTax advised windows vista would no longer be supported after filing I got windows 10 computer but no longer have my old computer

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

The tax data files and any saved PDF's will be located in Documents and in the TurboTax folder.  If you did not make back-ups of the TurboTax folder or the tax data then it is gone.

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

How do I access 2016 return if TurboTax advised windows vista would no longer be supported after filing I got windows 10 computer but no longer have my old computer

If you used the Desktop program you will need the file ending in .tax2016 to transfer into 2017 (Desktop or Online version).  Check your backups for the .tax and any PDF files.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies