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I need to amend my 2012, 2013, 2014 and 2015 tax returns for a capital gain transaction that was excluded from these returns. Can you assist me?

I don't have my TurboTax login information for those years; I do have printed copies
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I need to amend my 2012, 2013, 2014 and 2015 tax returns for a capital gain transaction that was excluded from these returns. Can you assist me?

See this TurboTax support FAQ for amending a tax return originally completed using TurboTax - https://ttlc.intuit.com/questions/1894381-how-to-amend-change-or-correct-a-return-you-already-filed

You have to sign onto your online account using the exact same user ID you used to create the account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

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2 Replies

I need to amend my 2012, 2013, 2014 and 2015 tax returns for a capital gain transaction that was excluded from these returns. Can you assist me?

TT no longer supports 2012.

I need to amend my 2012, 2013, 2014 and 2015 tax returns for a capital gain transaction that was excluded from these returns. Can you assist me?

See this TurboTax support FAQ for amending a tax return originally completed using TurboTax - https://ttlc.intuit.com/questions/1894381-how-to-amend-change-or-correct-a-return-you-already-filed

You have to sign onto your online account using the exact same user ID you used to create the account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

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