TurboTax FAQ
TurboTax FAQ

Why am I unable to enter my routing number for direct debit when it starts with a zero?

 Some TurboTax users who are trying to set up payments for their taxes due as installment payments, are currently experiencing an error that states "Invalid bank routing number".

The error occurs when the user is entering a routing number that starts with a zero for their account when selecting to use direct debit.

Currently we are investigating this issue, please sign up below for updates when this issue is resolved.


This issue has been resolved in an update on 07/26/2017. We apologize for any inconveniences this may have caused you and appreciate your patience as we resolved this issue. Thank you for your continued TurboTax support.