TurboTax FAQ
TurboTax FAQ

IND-025-02: If PINTypeCd in the Return Header has the value Self-Select On-Line and PrimaryBirthDt has a value then PrimaryPriorYearAGIAmt, PrimaryPriorYearPIN, IdentityProtectionPIN must have a value

This rejection occurs when the 2015 AGI or signature ID (aka self-select PIN) for the first person on the return is missing. The IRS requires that you provide one of these numbers to e-file your return.

Solution

  1. Sign in to TurboTax if you haven't already signed in.
    • Click or tap any orange "Fix" or "Take me to my return" buttons you see and make sure you've gone past the blue Simple and accurate screen.
  2. At the Hi, welcome back to TurboTax message, click or tap File in the upper right area (not the "Fix it now" button).
    • Mobile devices: Tap in the upper-left corner to open the side menu, then tap File.
  3. Continue to the one more step screen (again, do not click any "Fix" buttons you come across). On the one more step screen, click or tap Start.
  4. Select the e-filing option and when you get to the Last year's tax info screen, click or tap Edit.
  5. Follow the instructions to provide last year's AGI or self-select PIN (you can also choose the option to file a paper return if you don't have either). Here are some tips:
    • Use the AGI from your originally-filed 2015 return (or enter 0 if you didn't file last year),
    • If you don't have a copy of last year's return, get your AGI from a free IRS transcript. On the transcript, look for the line ADJUSTED GROSS INCOME.
    • Don't pull your AGI from your W-2. Find out why. The same goes for 1099 forms.
    • Don't use the AGI from your amended 2015 return. Always get it from the first return you filed, even if that AGI was technically incorrect (for example, if you forgot a W-2).
    • See Special AGI Situations below for additional help.
  6. Follow the onscreen instructions to finish and refile your return. If your state got rejected along with your federal, we'll help you refile that too.

Special AGI Situations

Don't overthink it. Your 2015 AGI is exactly what is says – the AGI amount from your 2015 tax return.

  • If you filed a 2015 return but somebody claimed you as a dependent, enter the AGI from your 2015 return – not theirs.
  • If you filed jointly last year but separately this year, enter the full AGI from your joint 2015 return. More info
  • If you're filing jointly this year but used Married Filing Separately last year, enter each spouse's AGI from their respective 2015 returns. More info
  • If you didn't file last year, enter 0.

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