TurboTax FAQ
TurboTax FAQ

TurboTax Mac: 'Your Software Has Unexpectedly Crashed' when Printing or Saving a PDF of the return

 Some TurboTax users who are using TurboTax 2016 for Mac on the OS X10.11 El Capitan version may receive the following error when trying to Print or Save a PDF copy of the return:

'Your Software Has Unexpectedly Crashed'

We are currently investigating the issue but do have a workaround that has been successful in allowing users to Print or save their PDF copy of the return.

 

Work Around

 Uninstall and Reinstall TurboTax for Mac.


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