Import Error: "Oops! Something went wrong and we couldn't import your file."
Some TurboTax users may see the following error message when atempting to import from their Financial Institution when using the 2016 Desktop software on Windows and Mac.
"Oops Something went wrong, and we couldnt import your file.
Be sure you have installed the latest OS updates, then try again. You may also choose to
enter your data manually."
- Make sure TurboTax Desktop up to date. (How do I update TurboTax, Manually update TurboTax.)
- Please make sure the Windows or Mac OSX is up to date.
- Temporary connection loss. (Try again later or enter your information manually.)
If the error persists you may choose to enter the data manually.