TurboTax FAQ
TurboTax FAQ

Import Error: "Oops! Something went wrong and we couldn't import your file."

Some TurboTax users may see the following error message when atempting to import from their Financial Institution when using the 2016 Desktop software on Windows and Mac.

"Oops Something went wrong, and we couldnt import your file.

Be sure you have installed the latest OS updates, then try again. You may also choose to

enter your data manually."


 If the error persists you may choose to enter the data manually.