TurboTax FAQ
TurboTax FAQ
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What is Expert Review and how does it work?

Expert Review is an assisted tax experience using SmartLook™, one-way video that allows you to see your tax expert and their answers on your screen. Our dedicated tax experts include Certified Public Accountants (CPAs) and Enrolled Agents (EAs) who are all federally licensed tax preparers.

Help along the way

As you work on your taxes, you can quickly connect with a tax expert who knows your unique situation and can answer your tax questions.

Review before you file

Once you’ve completed your taxes, you’ll have the option for a tax expert to do a full review of your taxes and make any necessary changes before they sign and file your return.

Additional features of the program:

  • Covers complex tax situations, including self-employed income
  • Connect with an expert as often as you like
  • Maximum refund guaranteed
  • 100% accurate calculations

Follow this link for answers to common questions about our Expert Review product.


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