TurboTax FAQ
TurboTax FAQ

E file Rejection: The Intuit Electronic Filing Center could not process this return due to incorrect formatting on email address and/or cell phone number.

 Some Tax filers may experience the following rejection when attempting to file their TurboTax retun using TurboTax Online.

E file Rejection: The Intuit Electronic Filing Center could not process this return due to incorrect formatting on email address and/or cell phone number.

We do apologize for the inconvenience of this rejection code that you are receiving. 

To file your return, it will need to be printed and mailed into the appropriate taxing authority.

 

How do I keep this from happening next year?

To resolve this rejection code for next year, you'll want to log into TurboTax and select "My Account" and remove and re-enter your telephone number in "Account Overview."


SLN98788