IND-180-01: Primary taxpayer's Identity Protection Personal Identification Number (IP PIN) must match the e-File database. Please double check your entry and resubmit your return
You'll get this rejection message if your IP PIN is incorrect:
IND-180-01: Primary taxpayer's Identity Protection Personal Identification Number (IP PIN) must match the e-File database. Please double check your entry and resubmit your return with the correct number.
First, find your 6-digit IP PIN:
- Look on the CP01A letter you received in December or January for your 2016 taxes. IP PINs from prior tax years won't work.
- If you lost or never received your CP01A letter, retrieve your IP PIN online at the IRS's Get an IP PIN site.
- If you're unable to retrieve your IP PIN online, they can have it reissued (allow up to 21 days). More info
Then, follow these instructions:
- Sign in to TurboTax if you haven't already signed in.
- Click or tap any orange "Fix" buttons you see before proceeding to the next step.
- Click or tap the Federal Tax tab.
- Select Other Tax Situations.
- Choose IP PIN.
- Enter the correct IP PIN inforation and then resubit your return.
Visit www.irs.gov/get-an-ippin for further information. For assistance about the IP PIN contact IRS at 1-800-908-4490 or visit a Taxpayer Assistance Center.