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E-file reject error IND-183-01: The Spouse did not enter a valid Identity Protection Personal Identification Number (IP PIN)

SOLVEDby TurboTax1478Updated 3 weeks ago

If the taxpayer listed as "spouse" on a joint return has ever received an IP PIN, a CP01A notice, or opted into the IRS's IP PIN pilot program, that person's special 6-digit IP PIN needs to be on the return to validate their identity for e-filing.

Find the spouse's 6-digit IP PIN

  • Look at the CP01A letter received in December or January for the 2023 taxes. IP PINs from prior tax years won't work.
  • Retrieve the IP PIN online at the IRS's Get an IP PIN site.
  • If you're unable to retrieve the IP PIN online, it can be reissued (allow up to 21 days). For more information, read the Retrieve Your Identity Protection PIN (IP PIN) page on the IRS website.

Once you have the PIN

Note: If your TurboTax navigation looks different from what’s described here, learn more.

  1. Sign in to TurboTax if you haven't already.
    • Mobile app users, you'll need to sign in at TurboTax.com from a browser.
  2. Select Fix my return and select Federal in the menu.
  3. Select Other Tax Situations.
  4. Open Other Return Info and select Start or Revisit next to Identity Protection PIN.
  5. On the Did you or your spouse get an Identity Protection PIN from the IRS for this year's taxes? screen, select Yes.
  6. Select Add or Edit next to the spouse's name.
  7. Enter or correct the IP PIN and select Continue.
  8. Select File in the menu.
  9. On the Welcome back screen, select Continue.
    • Don't select Fix my return.
  10. Select Start next to Step 3 to refile your return.

If you're using TurboTax Live Full Service, read this help article.

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