TurboTax FAQ
TurboTax FAQ

Rejection code IND-517: A Dependent SSN in the return must not be the same as the Primary or Spouse SSN on another return where the Primary Taxpayer or Spouse was claimed as an exemption

Most of the time, this rejection occurs when a dependent you're trying to claim has already claimed themselves and filed their own return.

Less commonly, you can get rejected with IND-517 if you entered your dependent's Social Security number incorrectly or if somebody filed a fraudulent return using your dependent's Social Security number.

Solution

You'll need to leave the TurboTax app and sign in to a browser:

  1. Sign out of the app by tapping the TurboTax icon in the upper-left corner > App Settings > Sign Out.
  2. Open your browser (either on your device or a computer) and sign in at MyTurboTax.com (use your app login).
  3. Fix and refile your return in TurboTax Online. Instructions

SLN98661