TurboTax FAQ
TurboTax FAQ
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I got a CP14 notice from the IRS

If you got a notice from the IRS, don’t worry. We’ll do our best to help you figure out what to do next.

The CP14 notice means that you owe money on unpaid taxes. In this case, it’s generally because of a payment that’s missing or hasn’t been paid in full. Check your payment records like bank transactions and canceled checks to make sure that the IRS didn’t miss anything.

If you agree with the changes the IRS made, you’ll need to:

  • Pay the amount owed by the date on the notice (see the electronic payment options). If you can’t pay the full amount you owe, you can make payments.
  • Correct the copy of your tax return that you keep for your own records.

If you don't agree with the changes, contact the IRS within 60 days from the date of your notice. You can do this:

  • By telephone—the number is on your notice and calling is the fastest way to resolve many errors.
  • By mail—include a copy of the notice and allow 30-60 or more days for a resolution.

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