TurboTax FAQ
TurboTax FAQ

E-file rejects F1040EZ-524-01, F1040A-524-01, or F1040-524-01: The date of birth entered on Form 1040, 1040A, or 1040EZ does not match IRS records

This rejection occurs when the date of birth for the first person listed on the return is either incorrect or doesn't match IRS records.

The code associated with this rejection varies slightly, depending on the tax form: F1040EZ-524-01, F1040A-524-01, or F1040-524-01.

Solution

You'll need to leave the TurboTax app and sign in to a browser:

  1. Sign out of the app by tapping the TurboTax icon in the upper-left corner > App Settings > Sign Out.
  2. Open your browser (either on your device or a computer) and sign in at MyTurboTax.com (use your app login).
  3. Fix and refile your return in TurboTax Online. Instructions

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