TurboTax FAQ
TurboTax FAQ

Rejection code IND-516: If the Primary Taxpayer is claimed as an exemption in the return, then the Primary SSN must not be the same as a Dependent SSN on another return

Most of the time, this rejection occurs when you try to claim an exemption for yourself after somebody else, usually a parent, has already claimed you as a dependent.

Less commonly, you can get rejected with IND-516 if you entered your Social Security number incorrectly or if somebody filed a fraudulent return using your Social Security number for their fake dependent.

Solution

You'll need to leave the TurboTax app and sign in to a browser:

  1. Sign out of the app by tapping TurboTax icon in the upper-left corner > App Settings > Sign Out.
  2. Open your browser (either on your device or a computer) and sign in at MyTurboTax.com (use your app login).
  3. Fix and refile your return in TurboTax Online. Instructions

SLN98586