TurboTax FAQ
TurboTax FAQ

Rejection code IND-516: If the Primary Taxpayer is claimed as an exemption in the return, then the Primary SSN must not be the same as a Dependent SSN on another return

Most of the time, this rejection occurs when you try to claim an exemption for yourself after somebody else, usually a parent, has already claimed you as a dependent.

Less commonly, you can get rejected with IND-516 if you entered your Social Security number incorrectly or if somebody filed a fraudulent return using your Social Security number for their fake dependent.

Solution

First, let's verify that you entered your Social Security number correctly:

  1. Open (continue) your return in TurboTax.
  2. You'll be prompted to confirm the status of your return(s). Click Continue.
  3. At the Rejected message, click Personal Info near the top (not the "Help Me Fix It" button).
  4. Proceed to the Your Personal Info Summary screen and compare your SSN to the number on your Social Security card.
    • If it's wrong, click Edit to fix, then continue until you're back at the Your Personal Info Summary screen.

Next, follow the set of instructions (I, II, III, or IV) that apply to your situation.

I. Your SSN was incorrect (you had to fix it):

  1. Click File near the top of your screen. 
  2. Follow the onscreen instructions to e-file your return.

II. Your SSN was correct, you know who claimed you, and you want to e-file:

You'll need to remove your exemption so the e-file server doesn't reject your return again. Removing your exemption will increase your taxes.

  1. On the Your Personal Info Summary screen, click Edit next to your name.
  2. Click Continue on the Your Info screen.
  3. On the screen Do any of these apply to you? check the box "Someone else can claim me on their tax return" and also select "Someone will claim me in 2016." Click Continue.
  4. Keep going until you're back at the Your Personal Info Summary screen.
  5. Click File near the top and follow the onscreen instructions to e-file your return.

III. Your SSN was entered correctly, you know who claimed you, and you still want to claim your exemption:

You'll need to paper-file your return because the e-file server won't let the same SSN go through twice.

  1. Click File near the top of your screen. 
  2. Follow the instructions to file by mail.

Unless the other party amends their return by removing you as a dependent, the IRS will eventually contact both parties to determine who gets to claim you. Once they've figured it out, one of you will have to repay any additional taxes (plus possible penalties and interest) attributed to the duplicate claim.

IV. Your SSN was entered correctly, and you don't know who claimed you:

You'll need to paper-file; follow the instructions in III above.

It's likely that somebody filed a fraudulent return using your information. Please contact us right away for further assistance.

Helpful resources


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