turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Turbotax has stopped working when trying to launch, I have Windows Vista Service Pack 2, .Net 4.61

I have had the last 6 versions of Turbo Tax Deluxe work on my current computer, I have Windows Vista, Service Pack 2 with .Net version 4.6.1. Program install fine w/o errors but when I try to launch it, I immediately get the error that "Turbo Tax has stopped working". I see that Vista will not be supported next year but with my system specs, It should be working. I need it to work or I need a refund for what I paid so I can get something that will work. 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
VanessaS
New Member

Turbotax has stopped working when trying to launch, I have Windows Vista Service Pack 2, .Net 4.61

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies