TurboTax FAQ
TurboTax FAQ
29 people found this useful

Error: Your transmission did not go through "You are not entitled to efile one or more formsets"

Some TurboTax Online 2016 users may experience this error when trying to e-file their state returns.

This happens during the filing process, when the state preparation fee has not been paid for.

We see this occur when a user has purchased the TurboTax preparation fees for the federal return prior to starting the state return.



Work around

Deleting the state and starting it over will resolve the issue.

You will need to go through the complete state interview and review to then be prompted to purchase the State preparation fees in the Review Your Order screens.

Once paid and completed, you will be able to efile your state returns without error.

Check out How to delete a state return to get started.