Troubleshoot Printing Issues
For troubleshooting printing issues in the mobile app, see the situation that applies to you:
Make sure you are using iOS native or Safari.
(You can’t print from iOS Chrome – you will get an error message and will either need to use iOS native or Safari, or print from a computer with printing capabilities.)
- First, make sure you can print something from a program other than the TurboTax mobile app.
- Once you can print from your mobile phone, open your return in the TurboTax mobile app.
(To do this, sign in to the TurboTax mobile app and click the orange Take me to my return button.)
- If you have followed the instructions for printing in the mobile app (see Related Information below) and have a problem, see Apple - AirPrint.