TurboTax FAQ
TurboTax FAQ

Audit Support Center for Mac Crashes or shows Undefined error text in the app.

 Some customers who are attempting to install or use the Audit Support Center 2013 or prior for Mac, may experience the software crashing when attempting to launch.

If you have installed the Maverics version of the tool, you may see the application showing undefined text when selecting the type of IRS correspondence received.

We are aware of and investigating the issue at this time. Please sign up below to be notified of a fix.

Work around

If you have a Windows PC available the Windows version of the application will work.

We are currently working to resolve the errors experienced with the Mac version of the app.