TurboTax FAQ
TurboTax FAQ
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“This import was unsuccessful” when trying to import your 1099 form

You can get this error message for several reasons:

  • TurboTax Desktop is not up to date (How do I update TurboTax, Manually update TurboTax)
  • Your username and/or password were incorrect. (Check your credentials with your financial institution.)
  • No tax documents are available for you to import from this financial institution.
  • Your financial institution uses two-step verification to sign in. (You will need to disable two-step verification to be able to import your 1099 into TurboTax using your financial institution credentials.)
  • Your transaction count exceeds 500 and you're importing into TurboTax Online. TurboTax CD/Download can handle around 2,000 transactions.
  • Temporary connection loss. (Try again later or enter your information manually.)