How can I update the security question or answer on my account?
To update your security question, or answer:
- Go to My TurboTax and sign in (or, if you're already signed in to your online tax return, that's fine).
- Open the My Account drop-down in the upper right (if you don't see this option, enlarge the screen), and then select Account Settings.
- Click Security.
- Click Edit next to Security Question.
- Select a new security question and provide the answer.
- Enter your existing password.
- Click Save.
From here, you can also update other account information, add a phone number for increased security, or turn on two-step authentication.