TurboTax FAQ
TurboTax FAQ
2 people found this useful

TurboTax Mac 2014 and 2015 Experience issues in forms mode when using OSX Sierra

Some TurboTax customers using the 2015 and 2014 TurboTax software on Mac OSX 10.12, are experiencing a couple of different issues when using "Forms Mode".

 

Work around

 1. Users are not able to manually enter data or edit data on a user entry line in "Forms Mode."

Work AroundYou can work around this by editing the data in the "Step by Step" mode.

Also Try disconnecting from the internet. in some cases Disconnect and reconnect can work.

2. Users are not able to scroll through the list of included forms in "Forms Mode" as the scroll bar will snap back to the top once you reach the last form in the list.

Work Around:  You can use the arrow keys on the keyboard to navigate through a long list of forms

Also Try disconnecting from the internet. in some cases Disconnect and reconnect can work.

 


SLN98041