TurboTax FAQ
TurboTax FAQ

TurboTax Error 20793658853 when installing 2016

Some users have reported receiving Error Code: 20793658853 when installing TurboTax.

We have Identified this issue as a Microsoft error.



If you are installing from the CD: 

  1. First we recommend that you check to ensure the user account that TurboTax is being installed to is the Admin user account.
  2. The Error is also related to the Microsoft Error: “The trust relationship between this workstation and the primary domain failed”
    • Microsoft has an FAQ related to this error and it can be solved by rejoining the machine to the domain network again.

If Installing from a Download:

Visit TurboTax.com to re download your TurboTax Software and Install.