TurboTax FAQ
TurboTax FAQ
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How do I get PLUS in TurboTax Online if I haven't started a 2017 return yet?

To access a 2016 (or earlier) return you filed with TurboTax, you'll need to purchase PLUS Help & Tools. This 3-step process entails:

  1. Starting a 2017 Free Edition return (even if you don't plan to file this year),
  2. Selecting the PLUS upgrade, and
  3. Paying for PLUS.

Instructions

  1. Go back to TurboTax, scroll up, and select File for $0 (under Free Edition).
  2. On the following screen, We saved your info from last year, select the blue Get started button.
  3. After the import finishes, click or tap Continue. On the following screen, select the orange Keep PLUS button.
  4. Keep going through the next 4-6 screens, answering questions as you go, until you've gone past the blue Simple and accurate screen. Now you're ready to pay:
    1. On the left side, select File (if you don't see this, click or tap the 3 lines in the upper-left corner to open the menu).
    2. Keep going until you reach the Just a few steps left... screen. On this screen, select Start next to Step 1: Review your order and follow the screens to pay with your credit card.
  5. After you've paid, select Tax Home on the left side. This will take you to You're doing great. Keep going!
  6. Select Show to expand the prior-year list and then select Download/print return (PDF) for the tax year you want.

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