TurboTax FAQ
TurboTax FAQ
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How do I access my prior-year return?

Here’s how to access your prior-year return:
 
Start by going back into TurboTax, scroll over My TurboTax and click/tap on My Tax Timeline.   Click or tap Start for Free on the version of TurboTax that best suits your needs. Answer a few questions, and when the blue Simple and accurate screen finishes loading, proceed to the payment instructions below.
 
To gain access to all your prior-year returns, add PLUS and then pay for PLUS or you will need to pay for the Deluxe, Premier, or Self-Employed product.
 
 
If you selected Federal Free Edition

Instructions for TurboTax Online

Detailed Instructions: 

  1. Click Upgrade near the top.
  2. Select PLUS More Help & Tools, then click Upgrade Now.
  3. After confirming the upgrade, click File in the upper-right corner. (You might be asked to provide a little more info before you can proceed to the File section. Once you've provided that info, go back to File.)
  4. Click Start next to Review your order and follow the directions to submit payment. (Be sure to select the credit/debit card option, as opposed to deducting the fee from your refund.)
  5. After submitting payment, click Tax Timeline near the top of your screen.
  6. Click Download/print return (PDF) for the tax year you want.

Instructions for TurboTax mobile app

If you are starting a return, look for the Get PLUS benefits screen after finishing the Personal Info section. Then tap Get PLUS benefits.

Detailed Instructions:

  1. Go back into the TurboTax mobile app.
  2. Tap the orange Take me to my return button and go past the blue Simple and accurate screen.
  3. Tap the red TurboTax checkmark in the upper left hand side of the screen.
  4. Tap Personal Info. (You may need to fill in some personal info to proceed.)
  5. Swipe forward until you see the option to add PLUS. Tap Got it! and then tap Get Plus benefits and Continue.
  6. Tap the red TurboTax checkmark in the upper left hand side of the screen.
  7. Tap File
  8. Tap Review your order.
  9. Tap View payment options. Select payment type and follow the on screen instructions. (Be sure to select the credit/debit card option, Apple Pay, or Google PLAY, instead of Pay with federal refund.
  10. After submitting payment, tap the red TurboTax checkmark in the upper left hand side of the screen and tap My TurboTax.
  11. Tap Load My Tax Timeline next to Looking for prior year return for the tax year you want.
  12. Tap Download/print return (PDF) for the tax year you want.

If you selected Deluxe, Premier, or Self-Employed product

Instructions for TurboTax Online

Detailed Instructions:

  1. After the blue Simple and accurate screen has finished loading, click File in the upper-right corner. (You might be asked to provide a little more info before you can proceed to the File section. Once you've provided that info, go back to File.)
  2. Click Start next to Review your order and follow the directions to submit payment. (Be sure to select the credit/debit card option, as opposed to deducting the fee from your refund.)
  3. After submitting payment, click or tap Tax Timeline near the top of your screen.
  4. Click or tap Download/print return (PDF) for the tax year you want.

Instructions for TurboTax mobile app

 Detailed Instructions:

  1. Tap the red TurboTax checkmark on the upper left side of the screen
  2. Tap File in the side menu. (You might be asked to provide a little more info before you can proceed to the File section. Once you've provided that info, go back to File.)
  3. Tap Start next to Review your order and follow the directions to submit payment. (Be sure to select the credit/debit card option, as opposed to deducting the fee from your refund.)
  4. After submitting payment, click or tap Tax Timeline near the top of your screen You may need to tap the red TurboTax checkmark.
  5. Tap Download/print return (PDF) for the tax year you want.

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