TurboTax FAQ
TurboTax FAQ
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Who has access to speak with TurboTax experts?

Customers who are using a paid Federal product or have added PLUS to their Federal Free Edition will be able to get live expert advice.

Federal Free Edition customers who choose not to add PLUS can access answers online 24/7 through our community. This online forum connects you with tax experts and other TurboTax customers.