Where is the Tools menu option?
Tools is the first option in the My Account drop-down menu, which is located in the upper-right corner of your screen.
If you don't see My Account at the top, maximize your browser window by clicking the little box in the extreme upper-right corner of your screen (between the underscore and the "X").
Still don't see it? Then "zoom out" (reduce the zoom percentage) until the My Account drop-down menu appears. If you're "zoomed in" too far, certain menu items will disappear because there's not enough room to display them all.