TurboTax FAQ
TurboTax FAQ
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What is the Schedule a Call service?

If you have a question about taxes or completing your return, you can set up a time to talk to one of our tax experts. They're all certified public accountants – and many have additional tax certifications too.

To schedule a call:

  1. Sign in to your account, then click or tap Contact in the upper-right corner of your screen.
  2. Click or tap the Contact us button on the right.
  3. Ask your tax-related question, then click or tap Continue.
    • Free Edition/Absolute Zero: If you don't already have PLUS, click or tap Talk one-on-one with live experts, then follow the onscreen instructions to get PLUS benefits.
  4. Select Schedule a call and follow the onscreen instructions.