TurboTax FAQ
TurboTax FAQ
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Why is my Google captcha code not working?

In some cases the Google captcha code brings up a bunch of characters instead of a code.


This occurs if your mobile data speed is below 2G. If you are receiving this as a captcha code please connect to a Wi-Fi connection or wait until you are in an area that has better reception/speed. Thanks for using TurboTax.