How do I clear and start over?
Need to start over in the TurboTax mobile app? You can't do it in the app, but you can in the online version. Here’s how:
- Close the TurboTax mobile app.
- Open your web browser, go to TurboTax, and log into your account. (Your User ID and password will be the same as for your mobile app account.)
- Tap on the bright orange button that says Take me to my return.
- Choose My account, and Clear & Start Over.
- You’ll be asked if you want to clear your return. If you’re certain, select Yes.
Open your account in the mobile app, log in, and you'll start with a clean slate.