TurboTax FAQ
TurboTax FAQ
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Why was my refund deposited into a bank other than my Fidelity or Charles Schwab brokerage account?

In some cases, tax refunds designated to be deposited into a Fidelity brokerage account will appear to have been "deposited" into UMB Bank.

Similarly, some tax refunds designated for a Charles Schwab account will seem to have been "deposited" to JPMorgan Chase or BNY Mellon.

In these 3 cases, the refund was merely routed through (not deposited into) these banks, who partner with the brokerage in routing the funds.

If your refund was routed through one of these banks, you'll see routing numbers 101205681, 071000013, or 031100157 when you sign into your brokerage account. However, your refund will be deposited into your brokerage account, not the bank.


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