TurboTax FAQ
TurboTax FAQ
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Nothing happens when I insert the CD on Windows 10

When you insert the TurboTax CD into your CD drive on Windows 10, nothing happens.

This is probably occurring because Windows 10 disables autoplay by default.

Workaround

To initiate installation, insert your CD and then:

  1. Hold down the Windows+R keys to open the Run window.
  2. Click Browse, and then navigate to the TurboTax CD on your CD/DVD/RW drive (usually Drive D).
  3. Double-click the setup.exe file.
  4. Click OK to launch the installer.

You can also enable autoplay on Windows 10 by following these instructions from Microsoft.


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