TurboTax FAQ
TurboTax FAQ
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TurboTax pre-order for 2015 downloads 2014 product instead

Issue:

Recently a marketing mailer was sent to pre-order TurboTax 2015.  After placing the order, you are taken to the My Downloads page where you are able to download TurboTax.  However, when trying to download TurboTax 2015 it downloads the 2014 product instead.

Solution

The download issue has been resolved.  Now, when trying to download 2015, a pop-up message will appear stating that TurboTax is not available for download yet. 

TurboTax 2015 will be available for download in late November.

 


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