TurboTax FAQ
TurboTax FAQ
269 people found this useful

How do I use Google Authenticator with the TurboTax two-step verification feature?

After you set up two-step verification in TurboTax, you can use the Google Authenticator app to create your verification codes. Get the iPhone version at the App Store or the Android version through Google Play. Google Authenticator isn't available for Windows phones.

Once you have the app, follow these instructions:

Mobile devices

  1. Sign in to TurboTax and enable two-step verification if you haven't already done so. Instructions
  2. Tap the menu in the upper-left corner to open the side navigation bar.
  3. Tap Account Settings, then Security.
  4. Scroll down to Two-step verification and tap Edit.
  5. Tap Turn on Authenticator app and follow the onscreen instructions.

Laptops and desktop computers

  1. Sign in to TurboTax and enable two-step verification if you haven't already done so. Instructions
  2. Select Account Settings from the My Account drop-down menu in the upper-right corner.
  3. Click Security (under Profile) and then click Edit next to Two-step verification.
  4. Click Turn on Authenticator app and follow the onscreen instructions.

To disable Google Authenticator, simply disable the two-step verification feature in TurboTax.


GEN87227