TurboTax FAQ
TurboTax FAQ
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"Error Downloading your TurboTax State Product" in TurboTax 2014 for Mac

Some customers are experiencing an issue with "Error Downloading your TurboTax State Product" in TurboTax 2014 for Mac.

Solution

This error appears to be related to network connectivity issues with TurboTax. Please try the following to resolve the error:

  • Temporarily disable any antivirus or firewall software you have running.
  • Eject your CD if it is still in the drive.
  • If you are using wireless internet, try connecting your computer directly to your router or modem with an ethernet cable.
  • Disable any proxy settings you have active.

If all else fails, please contact us to purchase your download by phone.


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