TurboTax FAQ
TurboTax FAQ

Error: Prerequisites\TurboTaxUtility.exe could not be found

While installing Turbotax from a CD or a download, you encounter the error: Prerequisites\TurboTaxUtility.exe could not be found

If you encounter this error while using a CD drive, check that your CD drive is functioning correctly and the CD you are using is clear of scratches or smudges.

If you are using a download, re-download the file with a different browser and try again.

If you still encounter issues, navigate to the installation folder, right-click the setup.exe file, and select Run as Administrator.


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