TurboTax FAQ
TurboTax FAQ
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Do I need to pay again after fixing and resubmitting a rejected return?

After fixing and resubmitting a rejected return, TurboTax may prompt you to pay again.

However, you shouldn't have to re-pay your TurboTax Online or state software e-filing fee if you're re-filing a rejected return (unless you upgraded, in which case you would only be charged the upgrade price difference).

Possible Causes

Here are 2 reasons why this may be happening:

  1. TurboTax is asking you how you want to pay additional taxes you owe.
    • Rest assured, any taxes you owe were not charged or debited on your unsuccessful e-filing attempt. The government can only process an electronic payment on a return that has been successfully e-filed.
  2. You corrected one or more Social Security numbers on the return before resubmitting.
    • This is a known issue and we are looking at ways to prevent this from occurring in the future. In the meantime, please contact us for further assistance.