TurboTax FAQ
TurboTax FAQ
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E-file rejection error R0000-544-01: The Primary SSN must not be the same as a Dependent SSN on another tax return

How to fix an e-filed return that was rejected with error R0000-544-01: The Primary SSN must not be the same as a Dependent SSN on another tax return if any dependents are listed in this return.

If you verified that you entered everybody's Social Security numbers correctly, then most likely the dependent you are trying to claim (e.g., your college-age student or newlywed child) has already claimed themselves on their own return.

If there are no dependents on your return, then another taxpayer (for example, a parent) has already claimed you or your spouse as a dependent on their return.

Solution

At this point, you can either remove the dependent (or your exemption) so you can e-file, or leave everything as is and file a paper return. The IRS won't let you e-file if you try to claim someone who has already claimed themselves or has been claimed on another return.

To remove a dependent (if they already claimed themself):

  1. Open your return in TurboTax, and then click Personal Info.
  2. Continue until you reach the Your Personal Info Summary screen.
  3. Next to the dependents section (you may need to scroll down), click Edit.
  4. Proceed to the Your Children and Others You Support screen. You may have to go through several screens to get there.
  5. On that screen, click Delete next to the dependent you want to remove, and then click Yes to confirm.
  6. Click Done. Back on the Your Personal Info Summary screen, click Done with Personal Info at the bottom, and then e-file your return again.

To remove the exemption for yourself or your spouse (if someone else already claimed you or your spouse):

  1. Open your return in TurboTax, and then click Personal Info.
  2. Continue until you reach the Your Personal Info Summary screen.
  3. Click the Edit button next to the taxpayer for whom you want to remove the exemption (you or your spouse).
  4. On the next screen, select the checkbox Someone else can claim [Name] on their tax return
  5. Choose Someone will claim me in 2016 and click Continue.
  6. Back on the Your Personal Info Summary screen, click Done with Personal Info at the bottom, and then e-file your return again.

Another option is to leave your return "as is" and file a paper return, since you won't be able to e-file. Eventually, the IRS will contact you and the other taxpayer to resolve the duplicate usage.

After the dust settles, one of you will be required to repay any additional taxes, plus penalties and interest, that were attributed to the duplicate claim. That person will also need to file an amended return.


SLN86012