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2013 State tax filed for auto deposit of refund. Received check in mail today. Why?

My 2013 State of California tax return shows a refund of $100 due.  I requested a direct

deposit to a bank account and gave them routing/account numbers. Today I received a

check in the mail.  Why?

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    I'm not sure that this TurboTax FAQ pertains to state returns as well as federal, but it may help answer your question:

    https://ttlc.intuit.com/questions/2216340-i-requested-direct-deposit-but-i-am-getting-a-paper-check

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      Here's some info which might be relevant to your situation:

      From the California Form 8453-OL (which deals with e-filing CA tax returns and handling tax refunds) at:
         https://www.ftb.ca.gov/forms/2013/13_8453OL.pdf

      ". . . You can find the routing and account numbers on a check or bank statement,
      or by contacting your financial institution. Do not use a deposit slip as it may
      contain internal routing numbers.

      Note: Some financial institutions will not allow a joint refund to be deposited
      to an individual account. If the direct deposit is rejected, we will issue a paper
      check.

      Caution: Check with your financial institution to make sure your deposit will
      be accepted and to get the correct routing and account numbers. The FTB is
      not responsible for a lost refund due to incorrect account information entered
      by you or your representative."

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